Here's what our clients say
This is a full list of all reviews that Indalo Transport has ever received.
All entries on this page can be verified on request – just send an email to info@indalotransport.com, and a copy of the original review or survey entry will be sent to you.
“First class service, could not have found better
friendly and polite throughout, no damages or losses, highly recommendable.”
Steve Kirk, 5th Mar 2023
“Top service from initial enquiry to delivery.
It was a pleasure dealing with the staff who responded to any enquires promptly and were so helpful. Nothing a bother. Reasonably priced first class service. Highly recommended.” “We cannot thank the Indalo team enough for the service they provided. We moved house, region to region and their super flexible service they provide along with their professional team made the whole process much easier. Many thanks Indalo Transport, I recommend you 100%.” “Good service, excellent care of items, easy to contact.”
Survey feedback, Feb 2023
“Indalo Transport are extremely professional
and we had every confidence in them. They did a terrific job for us and we appreciated the removal team who did their job with a sense of humour which made it all so much easier.”
Hazel and Chris Nuttall, 1st Feb 2023
“Mick and his colleagues were very helpful and careful
with our belongings. They arrived in the UK beautifully packed and clean after 9 months storage. I must also say the same about the UK end of the chain. Could not fault anything about the move.”
Mike Powell, 20th Jan 2023
“all the staff were great very helpful all safely delivered”
Tony Coffey, 22nd Dec 2022
“Very helpful and friendly team.
Looked after our delicate items very well.”
Rick & Midge Bullock, 16th Dec 2022
“Dear Mick, A note to let you know how pleased I have been with the service
from Indalo Transport both before the move, the pack up and the delivery. I’ve done 24 international moves in my life and I can honestly say that this was the best and even most enjoyable! If a house move can ever be enjoyable. You have a great team. They work well together, flow to the work, help each other and are happy and cheerful to be around. The pack up crew went out of their way to help. The dismantling of the fridge delayed them significantly but they kept going with cheerful determination. The move in crew struggled up two flights of a spiral staircase to get my boxes to the only storage space available. It was a big ask. They were exhausted and stayed to the end to get the van emptied and my boxes where I needed them. Each one of these people is gold for your business and a real competitive advantage for you. I have had a couple of dreadful moves and the difference every time was the quality of the team impacting on the service the customer ie me, experienced. I have one suggestion which Ray tells me is being fixed for the future. The suggestion is there should always be one team member who both packs and unloads. The sense of ‘unloading blind’ because no one had packed it felt like something which would have helped the process. The boxes I have unpacked were very well done and I am sure the rest will be too but I haven’t unpacked all the boxes yet. I’ll let you know if there is anything amiss.
Many thanks again and please convey my gratitude to the team.
Kind Regards, Jane”
Jane Reay Jones, Email 10th Dec 2022
“A great level of service during the collection process in Spain
and the delivery service in the UK. Mick not only delivered our boxes but also loaded them into our storage unit. Highly recommended.
Dennis and Sandy Martin, 7th Dec 2022
“The service provided by Indalo Removals was world class from beginning to end.
Communication with Paul was excellent during the planning stage when 15 yrs of contents had to be packed in preparation for a stress free removal. When the big day came it was a painless experience with Steve, Daniel & John's wealth of experience allowing me to relax and let them do what they are great at. Mike & Neil provided great back up for the delivery of our plants to the rooftop solarium which was achieved with great determination to finish the job successfully. Such a brilliant team lots of light hearted banter going on while they work. Please note, have the kettle handy, Steve takes his coffee with milk no sugar, Daniel coffee milk one sugar, John tea milk no sugar.”
Daniel McGrory, 6th Dec 2022
“I am very pleased with your service
at Indalo Transport I would certainly recommend them very helpful and polite.”
Barbara Cullen, 15th Nov 2022
“We really can't thank you enough,
we had 4 men and they are all a real credit and asset to your company, they couldn't do enough for us, nothing was too much, they took such great care of all our belongings and such a happy team. We had a completely stress free move and that is totally due to your fantastic team. Thank you so much” “Very efficient friendly people.” “Made everything clear and an extremely helpful and pleasant group of people” “The removal men were exceptional, nothing was too much trouble excellent service.” “Does exactly what it says on the tin” “Mick your service is second to none, from start to finish, Paul and the rest of the team in Spain could not have done anymore for us, the team in the UK were equally as good. Thank you all it was a truly brilliant service.”
Survey feedback Nov 2022
“Superb service. Quote made with all items photographed
which prevents disputes later. Preliminary packing at house, quick and easy. All paperwork done for us. Packing when received in UK was so well done. One item was damaged though. Highly recommend Indalo Transport. The extra charge for packing and doing paperwork was really worthwhile. There was a sudden surcharge for diesel but that was understandable in the circumstances.”
David Clark, 5th Nov 2022
“Fantastic service from start to finish,
friendly, polite, professional. ‘Done what it said on the tin’. We have had to move home several times both in UK and to Spain and this is the best company we have had.”
Richard & Carole Goodison, 3rd Nov 2022
“I found everyone really helpful.
I was very anxious as doing it myself but they assured me these and on the day turned up on time and exceeded my expectations” “Thank you so much for making my move over so easy, you are so accommodating and extremely professional many thanks again Jo Bradley”
Survey feedback Oct 2022
“All my fragile and valuable items were neatly packed
so that nothing can happen to them, should this happen unexpectedly. On the day of delivery I was called by the driver and informed of the time. They are neat, friendly men. In consultation with me, they unloaded the things and put them at their destination inside my house. I am very satisfied with Indalo Transport! A thank you also to Mick and Paul!”
Gerda Mureau, 2nd Oct 2022
“Fast service, punctual, totally professional, A big thank you.”
Pénélope Kiernan, 9th Sep 2022
“Your team did a fantastic job! Thanks again”
“Great professional service that I have used twice. No stress, nothing is too much trouble. Everything organised so well together with the friendliest people you’ll meet. Definitely use you again should I be moving.” “Speedy efficient service. All well packed with care and thought. Kept informed and updated at all stages.”
Survey feedback Sep 2022
“Very courteous and professional service.
Pleasant guys that came to pack us up in Spain and equally at the delivery end in UK. Documentation also handled professionally. Not the least expensive around but you do get what is promised without the worry that things might go wrong. Thank you Mick and team.”
Graham Porter, 1st Sep 2022
“Amazing service from Mick and his team.
Following a bereavement of a family member in Spain, Indalo took over the full packaging of personal effects that we needed to ship back to the UK. They stored it for us until probate had completed, completed full customs processes for us, and then transported everything back to us. On the day of the delivery, the van arrived when they said it would. Everything was securely packaged as promised, and arrived completely safely. Indalo’s level of service minimised our stress at a difficult time, and made the whole process easier for us. I wouldn’t hesitate to recommend them.
Steve Gillett, 1st Sep 2022
“Excellent service from start to finish .
Everyone so welcoming, helpful and friendly throughout the time of use. My property was stored safely whilst waiting for my move and packed professionally. Not looking to move again but if I did I would definitely use you again.”
Ilona Clipston, 29th Aug 2022
“From answering all my questions & concerns
in the beginning, to collecting and delivering my boxes to my new home in Spain, it really couldn't have been better. Straightforward, clear advice; prompt replies; customs forms done; collecting & delivering when they said. Very impressed and very pleased.”
Barbara Fletcher, 14th Aug 2022
“Thorough, organised, efficient, knew custom requirements etc.
so the move to UK went smoothly. Care with packing ensured no breakages.Value for money.”
Survey feedback Aug 2022
“Fantastic service from start to finish.
Mick very helpful and easy and straightforward to deal with. The team in Spain arrived with our belongings and furniture on time and worked and sweated off their proverbials to move us in within 2 hours. The apartment is first floor with no lift, and nothing was too much trouble. Would definitely recommend and use again. Can't fault them”
Trading Standards Jul 2022
“They did exactly what they say.
very professional great service”
Darrell Reeves, 29th Jul 2022
“Indalo organised carriage of my goods from Belfast to Spain.
They arrived on time and delivered on time with my boxes in perfect condition. A professional service at a very reasonable price. Ten out of Ten.”
Eileen Coyne, 19th Jul 2022
“The service we received from start to finish was excellent.
The staff were punctual, friendly, professional and extremely helpful”
Elizabeth Reid, 11th Jul 2022
“We were so pleased with the professional services
we received everyone was so helpful band very friendly everything arrived so quickly and all in tact will definitely recommend your services to others thank you Indalo” “Great team. Very friendly and helpful. They know their stuff.”
Survey feedback, Jul 2022
“A very professional service and a decent price
-a little bit more expensive than other companies but well worth the extra payment for the service we were given. Everything arrived in perfect condition, exactly when scheduled. We would highly recommend!
Peter & Alison Foley, 9th Jul 2022
“Fantastic service. Indalo took all the stress away
from us and made the whole process seem easy! All the guys who did the actual physical work were very friendly and professional and looked after our possessions with care”
Glyn & Helen Biggins, 4th Jul 2022
“Cannot recommend highly enough”
“We used Indalo Tranport to move from Spain to Ireland and were delighted with the excellent service. It was brilliant from beginning to end and Paul and colleagues made the process so easy! Highly recommend” “Can highly recommend this service … they took care of everything .. we were unable to travel due to a medical condition so with our key holder support everything was sorted”
Survey feedback, Jun 2022
